Customer Reviews

Tax Return Online Services is solely managed by Karen Butler FCCA, a Fellow Member of the Association of Chartered Certified Accountants . The business was established in 2003 and incorporated on 1st January 2009. Karen has been working in Accountancy since 1988 and worked her way up to a senior accountancy position for a global company working in London.

Karen was trained in London by a professional accountancy college. The aim of the business is to provide a low cost professional personal Accountancy service to the small incorporated business owner, the self employed & the individual tax payer. On site visits are available for local clients.

Feel free to leave a review! Customer Comments that we received prior to our new website can be viewed here >>

 

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Average rating:  
 29 reviews
Tax Return

Great service. Will use again next year.

by Adrian Massouh on Tax Return Online Services Ltd

I will echo the other reviews in that Karen acts extremely efficiently and in a very timely manner. Many thanks for all your assistance.

Responsive & Prompt

Karen always deals with any queries efficiently and promptly. Just Completed another year of tax returns, both self-assessment and corporation tax return with a breeze. Many thanks

Brilliant!

I have been with Karen since 2008 nearly a decade, her kind and professional approach has always been spotless, started dealing with my tax returns as an expat, to incorporating my company and dealing with my accounts with HRMC and Co's house.Always ever so helpful, always been there for me on my ups and downs, nothing is neglected, her responses to my emails were amazingly fast, she's always absorbed my stress , reassuring, every little detail counts, at times I felt she was reading my mind !Karen you are a star! I just can't rate her higher enough

Amazing (and maybe more)

I have found about Tax Return Online during my search over the internet for an accountant to do my tax return. I expected this to be a fairly complex thing to do since my case with the taxes is fairly complex. I was surprised by how proactive the team was and how they managed to prepare my tax return filing and submitting it in record time! (I have to say that it was me who was delaying the whole process because I could not keep up with how quick the team could handled it).I really am glad that I used the team services and not surprised at all with how many people endorse the team for their great efforts.

by Louise searles on Tax Return Online Services Ltd
Thank you

Thank you so much Karen and your team for always being there to ensure I am on the straight an narrow! Its so reassuring to know that I can call you for advice before making decisions which could impact tax liability and know that you will always give honest and accurate support. I really appreciate the timely reminders and fact sheets that you send and the ultra quick responses you provide to queries or ideas.

Very efficient

I was new to the self-assessment process but Karen’s help sheets and quick responses to my email queries were great. Karen was very efficient and it was all completed very quickly. I am confident that an accurate tax return has now been submitted.Thank you

by Maggie Trickey on Tax Return Online Services Ltd
Business and Personal Accounts

I've been with Karen now for a number of years - she is brilliant - nothing is ever too much bother for her in dealing with any problems that arise with my accounts. I can sleep at night!

by Caroline Marven on Tax Return Online Services Ltd

I cant thank Karen enough. After I was fluffing around for days not knowing where to start Karen has sorted me out in a matter of a few hours.

Karen is just brilliant. She takes all the stress away from dealing with HMRC. I can't rate her highly enough

Always helpful

Karen takes the stress out of dealing with HMRC and is always helpful and efficient

Karen has been completing my Tax Return for the last three years. Originally she helped me out of a very big hole...as I had left my return very late and being a novice Self-Employed person, had not got a clue. I would thoroughly recommend Karen's Services, nothing is too much trouble and she explains everything in a language that I can understand!! She has always been very efficient. Karen is a real find.Karen..once again a very big thank you.

Fantastic

Karen has dealt with all of my, my wife's and both sets of our parents' returns since 2008. Our affairs are complex - and Karen has been involved in many, many appeals and claims with the naughty HMRC, all of which she has won. A pleasure to deal with, fast and efficient - I can't fault the service - excellent in every respect

Karen is always so helpful and provides a great service, have been using their services for 4 years always been great to deal with

You have been a real find and I am grateful for the service you provide at very competitive fees. Wish I had found you as early as 2005 when I first started up.

by Anne Wollenberg on Tax Return Online Services Ltd
Excellent service

I have been using Karen's services for about seven years now and she is great. She explains things clearly, asks the right questions, answers all my questions and just takes all the pain out of doing my blasted tax return! Highly recommended.

Great Service

This is the first time I've employed Karen's services as I am one of those people who simply cannot face completing their tax return (and mine is relatively uncomplicated!). Karen was responsive to all of my queries and works diligently, explaining everything that she would need from me and the process we would then be following. The result was a pain-free experience and I'll certainly be using Karen again - thanks!

by Alpha Cleanse on Tax Return Online Services Ltd
Excellent

This is the second year I have used Karen’s service and in a word excellent. Nothing is too much hassle and she always asks clear and easy to understand questions if she needs to. From the moment you contact Karen you feel a load has been lifted off your shoulders, she seamlessly gets through everything with ease.

Many thanks

by Lucy Thompson on Tax Return Online Services Ltd
Friendly and Very Efficient

My husband and I have used Karen now for over 10 years, and I have always recommended her to others due to her ever friendly nature and helpfulness whenever I have needed advice. Karen is very efficient and I have total confidence in her services.

Thank you Lucy

Oi'll Give it Foive

When I found Karen I had been running my Advanced Motorcycling company for 3 or 4 years (maybe more), and had never paid any tax! So I asked K if she could handle all the back stuff and see how I stood. "No Problem" "I like a challenge - and in particular, I like an unusual business!"
It seems that you need to be a little quirky to get on K's list. Anyway, HRT has been with TRS ever since! Nice one Karen!

Thanks Martin !

Efficient, friendly service!

Karen, it's been a pleasure dealing with you since day one, and I am always impressed with your friendly, professional manner...

Thank you Alex

Superb

Tax Return Online Services Ltd is extremely useful, for those on the move the online service is invaluable. Karen has a deep knowledge and calm understanding especially with people who are new to self employment and starting their own company. Recommend very highly to anyone, absolutely superb!!!

Thank you Tim

Excellent & personal service

I previously used the services of tax return online services in 2007-2009 to complete my yearly tax return and keep my accounts organised. When I recently returned to self employment I didn't hesitate in contacting Karen again even after all these years for friendly and professional advice. Karen always completed my accounts in a very efficient manner and was my first choice in choosing an accountant for my franchise business. Tax return online services provide a professional and personalised service - I would always recommend them for a hassle free way to deal with all your accounting needs. They provide an excellent level of customer service and take the weight of my mind when it comes to dealing with the taxman!

Thank you Katie

by Richard Gates on Tax Return Online Services Ltd
Outstanding

We started using Tax Return Online Services in 2005 after a recommendation from another electrician. Karen has provided us with a wealth of knowledge and advice, always being on hand to shepherd us through any point of business.

Thank you RIchard

I am very pleased with karens services nothing ever seems to be to much trouble,Always there to help,and always a smile with the service,Would not be afraid to recommend Karen to other people.

Many thanks Keith

by Ian and Pat Pritchard on Tax Return Online Services Ltd
Thank you!

Thank you so much Karen for providing us with a speedy, accurate and economic service over the past three years....if only my first wife could have learned from you!

Thanks Ian

by Steve Freeman on Tax Return Online Services Ltd
Small Business and SA Services

I came across Karen on a search for an accountant for my small business many years ago. She has helped me with Tax Returns and small business accounts, as well as VAT.
Although no longer trading, I still use Karen for my annual Self Assessment Return and will continue to do so.
She has been a great source of information, very quick to reply/offer any advice and always extremely professional. Highly recommend.

Thanks Steve

always helpful

takes the stress out of dealing with HMRC

Thanks Jan

by Tracey Peyton on Tax Return Online Services Ltd
Trim N Strim - Garden Services

We have been using Tax Return's Online Service for around 8 or 9 years now. It gives us piece of mind our Accounts are submitted correctly. Responses are always immediate. Really pleased with the service - Karen & team come highly recommended.

Thanks Tracey - is it really that long !