Radio ad campaign warns about scams As a well-known organisation with a recognisable brand, HMRC is a target for scammers.
We see HMRC-branded tax scam campaigns throughout the year, peaking at different times in line with many of our key business events (for example around the Self Assessment deadline in January).
HMRC has a dedicated Customer Protection Team, which prevents scams by:
- automatically identifying most cyber scams before customers have even reported them to us
- asking Internet Service Providers (ISPs) to remove the malicious content from websites
- deploying innovative technologies to prevent misleading and malicious communications from ever reaching our citizens
- warning the public through sharing details and examples of genuine and scam communications on GOV.UK and through the media
- maintaining channels through which people can report suspicious contact, at email@example.com and 60599 for texts
• working with the telecoms industry to identify abuses of the words in text messages that can be used in place of phone numbers, and requesting that they are blocked automatically
• working with national and international law enforcement organisations. Our work in this area has meant that HMRC has dropped from 14th to 146th most-phished brand in the world over three years.
However, we know we can never be complacent. section continues> COVID-19-related scams Criminals are taking advantage of the package of measures announced by the Government to support people and businesses affected by coronavirus.
HMRC has detected more than 80 COVID-19-related financial scams to date, most by text message and some by email. So far, we have asked Internet Service Providers to take down more than 100 web pages associated with these COVID-19-related scam campaigns. Radio campaign In addition to our ongoing work to warn customers about scams, we have been running a radio ad campaign to alert people to an increased threat of scams.
We are supporting the radio ads with social media posts, including on Twitter, Facebook and Linkedin. We are also working closely with the Home Office, National Cyber Security Centre and other government departments, co-ordinating efforts to combat scams.
How you can help – Please help to fight these scams by supporting our social media campaigns:
• on Twitter
• on Linkedin
• on Facebook
We have also posted a video about scams on YouTube. You might also want to register to receive GOV.UK email phishing or scam alerts.