Update from HMRC

This week we will start contacting people who may be eligible for the new Self-Employment Income Support Scheme.

It is worth using the online tool now to see if you are eligible


If they are eligible, this scheme will allow them to claim a taxable grant worth 80% of their trading profits up to a maximum of £7,500.

The process is quick and easy for your clients to follow, but we are asking for your help in guiding them through the eligibility criteria and the process for checking and claiming.

Under the rules of the scheme, not every self-employed person will be able to claim, so we’d value your support in helping them understand this. Your client must complete the claim themselves.  To claim you will need a government gateway log in – so if you don’t have one please register now;


See our updated guidance on GOV‌.UK for information on eligibility, how they will make a claim and how we calculate the grants.

Those who are ineligible

This is a very challenging time and some people may be disappointed if they are not eligible. We would be grateful for your help in explaining the reasons why, and helping them find alternative support.

They may be able to:

  • delay VAT payments
  • delay their Self-Assessment payment on account
  • arrange to pay their Self-Assessment tax bill in instalments
  • get a payment from the Small Business Grant Fund
  • get a loan from the Business Interruption Loan Scheme or Bounce Back Loan
  • get Universal Credit
  • apply for Employment and Support Allowance (ESA)
  • apply for Child Benefit.

We’ve worked hard to ensure we’ve identified the right people who are eligible, but of course they will be able to ask for a review, or you can ask for a review on their behalf. If you or your client ask for a review, we will look at their case from 18‌‌ May and explain their eligibility by the end of May.


We are aware of an increase in scam emails, calls and texts. Eligible customers will be invited to claim through GOV‌.UK – it is the only service they can use. If someone gets in touch with your clients claiming to be from HMRC, saying that financial help can be claimed or that a tax refund is owed, and asks them to click on a link or to give information such as their name, credit card or bank details, they should not respond. It is a scam.

Suspicious emails claiming to be from HMRC should reported to us by sending them to phishing@hmrc.gov.uk. Texts should be sent to 60599.

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