Customer Reviews

Tax Return Online Services is solely managed by Karen Butler FCCA, a Fellow Member of the Association of Chartered Certified Accountants . The business was established in 2003 and incorporated on 1st January 2009. Karen has been working in Accountancy since 1988 and worked her way up to a senior accountancy position for a global company working in London.

Karen was trained in London by a professional accountancy college. The aim of the business is to provide a low cost professional personal Accountancy service to the small incorporated business owner, the self employed & the individual tax payer. On site visits are available for local clients.

Feel free to leave a review! Customer Comments that we received prior to our new website can be viewed here >>


Submit your review

Create your own review

Tax Return Online Services Ltd
Average rating:  
 45 reviews
by Anthony Purcell on Tax Return Online Services Ltd

I have used this company for 5 year's and I always had a great personal service they are absolutely customer focused on all there dealings

by Sandy Waugh on Tax Return Online Services Ltd
Very highly recommended

Five stars is not enough when rating Karen's service. Always prompt, always professional, always provides a personal service. I would highly recommend Karen's service which I have been using for years.

by Paul Barker on Tax Return Online Services Ltd
Excellent Personal Serive

Excellent personal service. Recommended for people who are non - resident in the UK as well as they have an increasingly good angle on this. Communication is quickly dealt with and as I said before, feels like a personal service which is important when you live thousands of miles away.

by Rosie Wilson on Tax Return Online Services Ltd
Very Efficient

Great service. Always efficient and any queries answered promptly.
Thank you!

by Anna on Tax Return Online Services Ltd
quick and brilliant service

Always friendly, great and efficient service. Karen explains every detail and reminds about deadlines. Thank you for your fantastic help! Anna

by Angelo on Tax Return Online Services Ltd
Superlative Support!

Karen and her staff offers a superlative support.
We're really happy and satisfied to use her services, that helps us to accomplish all the necessary actions about tax & returns in a perfect way.
Thank you very much, Karen!!!

by Sammi haji on Tax Return Online Services Ltd
Top class

Karen has been doing my accounts since 2008, and provides
an excellent and proffessional service.
I would advise anyone having their returns done by her.
A bespoke service provided.

by Michael Chouiki on Tax Return Online Services Ltd
Karen delivers a top class

Karen delivers a top class service. Karen has done my accounts since 2008.
She's been looking after my accounts and very good advice everythime I need one.
Karen is great person to talk and get advice.
Thank you very much again for your excellent help Karen - highly recommended!

by Shane Gidman on Tax Return Online Services Ltd
Always Brilliant!

Excellent is the norm from Karen and the team. The team deliver an amazing service and have done in the nine years i have been using them. - highly recommended!

by Andrew Silley on Tax Return Online Services Ltd
First Class!

As usual, Karen delivers a first class service. Karen has done my accounts and submitted my tax return for about 10 years. She's seen my business grow and each year she deals with my inefficiency in getting figures to her and does what I could never do. Thanks for your consistent help Karen - highly recommended!

by Sean O’Callaghan on Tax Return Online Services Ltd
Tax made simple

What can I say. Yet again a fantastic service from Karen and the team. Nothing is too much trouble and makes the self assessment process so simple. Real value for money and takes the stress out of the process.

by Lesley Stratton on Tax Return Online Services Ltd
Excellent Service

Fast, friendly and very efficient service. Would highly recommend.

by Chris Buss on Tax Return Online Services Ltd

Excellent service. So easy. Friendly and helpful. Will be using again without a doubt.

by Helena on Tax Return Online Services Ltd
Really helpful, effective professional service

I have used Karen for many years and she has always helped take the worry out of the accounting side of the business! Highly recommended service - even at very short notice!

by Andrew on Tax Return Online Services Ltd

A highly recommended service that is consistently responsive, accurate and good value. Many thanks.

by james Armstrong on Tax Return Online Services Ltd

if you are looking for a professional service that honestly does what it says on the box then look no further, Karen has been a delight and a pleasure to work with over the last couple of years, they respond to emails, they get the work done.... and done in a professional manner, as an expat I cannot recommend her high enough..

by Mark on Tax Return Online Services Ltd
Tax Return

Great service. Will use again next year.

by Adrian Massouh on Tax Return Online Services Ltd

I will echo the other reviews in that Karen acts extremely efficiently and in a very timely manner. Many thanks for all your assistance.

by Ian Craig on Tax Return Online Services Ltd
Responsive & Prompt

Karen always deals with any queries efficiently and promptly. Just Completed another year of tax returns, both self-assessment and corporation tax return with a breeze. Many thanks

by Faten on Tax Return Online Services Ltd

I have been with Karen since 2008 nearly a decade, her kind and professional approach has always been spotless, started dealing with my tax returns as an expat, to incorporating my company and dealing with my accounts with HRMC and Co's house.
Always ever so helpful, always been there for me on my ups and downs, nothing is neglected, her responses to my emails were amazingly fast, she's always absorbed my stress , reassuring, every little detail counts, at times I felt she was reading my mind !
Karen you are a star! I just can't rate her higher enough

by Mohamed on Tax Return Online Services Ltd
Amazing (and maybe more)

I have found about Tax Return Online during my search over the internet for an accountant to do my tax return. I expected this to be a fairly complex thing to do since my case with the taxes is fairly complex. I was surprised by how proactive the team was and how they managed to prepare my tax return filing and submitting it in record time! (I have to say that it was me who was delaying the whole process because I could not keep up with how quick the team could handled it).

I really am glad that I used the team services and not surprised at all with how many people endorse the team for their great efforts.

by Louise searles on Tax Return Online Services Ltd
Thank you

Thank you so much Karen and your team for always being there to ensure I am on the straight an narrow! Its so reassuring to know that I can call you for advice before making decisions which could impact tax liability and know that you will always give honest and accurate support. I really appreciate the timely reminders and fact sheets that you send and the ultra quick responses you provide to queries or ideas.

by Rosie Wilson on Tax Return Online Services Ltd
Very efficient

I was new to the self-assessment process but Karen’s help sheets and quick responses to my email queries were great. Karen was very efficient and it was all completed very quickly. I am confident that an accurate tax return has now been submitted.
Thank you

by Maggie Trickey on Tax Return Online Services Ltd
Business and Personal Accounts

I've been with Karen now for a number of years - she is brilliant - nothing is ever too much bother for her in dealing with any problems that arise with my accounts. I can sleep at night!

by Caroline Marven on Tax Return Online Services Ltd

I cant thank Karen enough. After I was fluffing around for days not knowing where to start Karen has sorted me out in a matter of a few hours.

by Maxine Rose on Tax Return Online Services Ltd

Karen is just brilliant. She takes all the stress away from dealing with HMRC. I can't rate her highly enough

by Jan Orchard on Tax Return Online Services Ltd
Always helpful

Karen takes the stress out of dealing with HMRC and is always helpful and efficient

by Sandy Waugh on Tax Return Online Services Ltd

Karen has been completing my Tax Return for the last three years. Originally she helped me out of a very big I had left my return very late and being a novice Self-Employed person, had not got a clue. I would thoroughly recommend Karen's Services, nothing is too much trouble and she explains everything in a language that I can understand!! She has always been very efficient. Karen is a real find.
Karen..once again a very big thank you.

by Graham on Tax Return Online Services Ltd

Karen has dealt with all of my, my wife's and both sets of our parents' returns since 2008. Our affairs are complex - and Karen has been involved in many, many appeals and claims with the naughty HMRC, all of which she has won. A pleasure to deal with, fast and efficient - I can't fault the service - excellent in every respect

by peter walker on Tax Return Online Services Ltd

Karen is always so helpful and provides a great service, have been using their services for 4 years always been great to deal with

by John on Tax Return Online Services Ltd

You have been a real find and I am grateful for the service you provide at very competitive fees. Wish I had found you as early as 2005 when I first started up.

by Anne Wollenberg on Tax Return Online Services Ltd
Excellent service

I have been using Karen's services for about seven years now and she is great. She explains things clearly, asks the right questions, answers all my questions and just takes all the pain out of doing my blasted tax return! Highly recommended.

by Kevin Gunner on Tax Return Online Services Ltd
Great Service

This is the first time I've employed Karen's services as I am one of those people who simply cannot face completing their tax return (and mine is relatively uncomplicated!). Karen was responsive to all of my queries and works diligently, explaining everything that she would need from me and the process we would then be following. The result was a pain-free experience and I'll certainly be using Karen again - thanks!

by Alpha Cleanse on Tax Return Online Services Ltd

This is the second year I have used Karen’s service and in a word excellent. Nothing is too much hassle and she always asks clear and easy to understand questions if she needs to. From the moment you contact Karen you feel a load has been lifted off your shoulders, she seamlessly gets through everything with ease.

Many thanks

by Lucy Thompson on Tax Return Online Services Ltd
Friendly and Very Efficient

My husband and I have used Karen now for over 10 years, and I have always recommended her to others due to her ever friendly nature and helpfulness whenever I have needed advice. Karen is very efficient and I have total confidence in her services.

Thank you Lucy

by Martin on Tax Return Online Services Ltd
Oi'll Give it Foive

When I found Karen I had been running my Advanced Motorcycling company for 3 or 4 years (maybe more), and had never paid any tax! So I asked K if she could handle all the back stuff and see how I stood. "No Problem" "I like a challenge - and in particular, I like an unusual business!"

It seems that you need to be a little quirky to get on K's list. Anyway, HRT has been with TRS ever since! Nice one Karen!

Thanks Martin !

by Alex on Tax Return Online Services Ltd
Efficient, friendly service!

Karen, it's been a pleasure dealing with you since day one, and I am always impressed with your friendly, professional manner...

Thank you Alex

by Tim on Tax Return Online Services Ltd

Tax Return Online Services Ltd is extremely useful, for those on the move the online service is invaluable. Karen has a deep knowledge and calm understanding especially with people who are new to self employment and starting their own company. Recommend very highly to anyone, absolutely superb!!!

Thank you Tim

by Katie on Tax Return Online Services Ltd
Excellent & personal service

I previously used the services of tax return online services in 2007-2009 to complete my yearly tax return and keep my accounts organised. When I recently returned to self employment I didn't hesitate in contacting Karen again even after all these years for friendly and professional advice. Karen always completed my accounts in a very efficient manner and was my first choice in choosing an accountant for my franchise business. Tax return online services provide a professional and personalised service - I would always recommend them for a hassle free way to deal with all your accounting needs. They provide an excellent level of customer service and take the weight of my mind when it comes to dealing with the taxman!

Thank you Katie

by Richard Gates on Tax Return Online Services Ltd

We started using Tax Return Online Services in 2005 after a recommendation from another electrician. Karen has provided us with a wealth of knowledge and advice, always being on hand to shepherd us through any point of business.

Thank you RIchard

Page 1 of 2:

Refund Policy

For online payments taken via the Invoice Payment page, no refunds can be given as payment is only taken after my service has been provided.