Latest updates to Companies House services

We’ve rounded up all the latest updates as we continue to maintain services for our customers and protect the welfare of our employees in response to the coronavirus (COVID-19) outbreak.

We’ve resumed the strike off process

From 10 September 2020, we’ve resumed the voluntary strike off process.

From 10 October 2020, we’ve resumed the compulsory strike off process for companies we believe are no longer carrying on business or in operation.

File online to avoid delays

We have reduced numbers in our offices following government coronavirus guidance and many of our staff are subject to local restrictions. 

It’s taking much longer than usual to process paper documents, forms and letters sent to us by post.

You should use our online services to make sure your information is processed on time.

See a full list of Companies House documents you can file online.

We’ve also developed a service to Upload a document to Companies House instead of sending a paper document by post. Find out more about the Upload a document to Companies House service.

How to use our online services

It’s easy to file online from wherever you’re working. 

Our campaign helps you learn more about how and what you can file using our online services. 

Visit our YouTube channel to see all of our how to videos

Take action to prepare for 1 January 2021

The UK has left the EU and is leaving the EU single market and customs union. The end of the transition period means businesses should take action now to prepare for guaranteed changes and new rules from January 2021.

Sign up to BEIS’ free sector webinars to understand the actions that your business needs to take before the end of the year.

While the government continues to negotiate a free trade agreement with the European Union, there are actions your business can take now to prepare for the end of the transition period.

You can use the straightforward checker tool at to identify the specific steps you need to take to be ready on 1 January 2021.

You can also sign up to receive a regular Business Readiness Transition Bulletin.

BEIS is also hosting a monthly forum for business advisors to discuss policy areas with policy officials. To receive an invitation to the forum, contact

Companies House Strategy 2020-25

We’ve launched our strategy for the next 5 years

In a blog post, Louise, our Chief Executive, discusses the new 5-year strategy and explains why she’s confident that we’ll achieve our purpose of driving confidence in the UK economy. 

We’ve moved to the central government service platform

Companies House Service (CHS) has moved onto the central government service platform. This means the address has changed from ‘’ to ‘’.

Extension of insolvency measures

Some measures from the Corporate Insolvency and Governance Act have been extended to relieve pressure on businesses dealing with coronavirus.

Find out more about the extension of the measures.

Diversity and inclusion

We’ve launched a new diversity and inclusion campaign which showcases our commitment to supporting equality and diversity both within the organisation and the wider UK business community.

The campaign has started by showcasing our staff networks which help us to understand the needs of underrepresented groups in Companies House.

Keep up to date with the latest stories from the campaign on our blog.

Stay safe at work

The government, in consultation with industry, has produced guidance to help make sure workplaces are as safe as possible.

You can also visit the Coronavirus Business Support blog to read examples of how businesses such as Partap Fashion, Better Health and Isle of Wight Heritage Service are following the government’s working safely guidance.

Updates to our services

Our contact centre is open. You can call us on 0303 1234 500, between 8.30am and 6pm on weekdays. 

All our offices remain closed to the public until further notice.

We’re still sharing all the latest updates and information about our services on our coronavirus guidance page for Companies House customers, employees and suppliers

To receive instant email notifications as soon as we update our content, sign up for email alerts. 

Coming up…

Are you thinking of starting a business? Join our webinar with the Business Support Helpline to help you choose the right legal structure for your business

Companies House is an Executive Agency of the Department for Business, Energy and Industrial Strategy. © Crown Copyright 2020.

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Refund Policy

For online payments taken via the Invoice Payment page, no refunds can be given as payment is only taken after my service has been provided.


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